Direct Loan Specialist – Office of Financial Aid
Howard University Mission:
Howard University is a comprehensive, research-oriented, historically Black private university providing an educational experience of exceptional quality to students of high academic potential with particular emphasis upon the provision of educational opportunities to promising Black students. Further, the University is dedicated to attracting and sustaining a cadre of faculty who are, through their teaching and research, committed to the development of distinguished and compassionate graduates and to the quest for solutions to human and social problems in the United States and throughout the world.
Salary commensurate with qualifications, education & University guidelines.
The purpose of this position is to determine student eligibility for financial aid and administer all phases of the financial aid process; to include, all federal, campus-bases, and alternative financial aid programs. Assists in performing electronic data exchange between Howard and the U. S. Department of Education.
NATURE AND SCOPE:
Internal contacts include students, staff, and faculty.
- Performs needs analysis, financial aid packaging, budgeting, counseling, and problem resolution for financial aid applicants.
- Exercise professional judgment according to federal regulations, U. S. Department of Education, and University guidelines.
- Processes electronic data using appropriate technology and software.
- Reviews and edits electronic applicant and other data.
- Checks and validates accuracy of Pell payments using information from Records, Student Financial Services, the U. S. Department of Education, and all federal regulated sources
- Reconcile duplicate Pell and Direct Loan disbursements.
- Resolves Pell Overpayment awards (POP) and Multiple Record Reporting (MRR) between reporting institutions.
- Processed entrance and exit interviews for direct loan recipients; in addition to, clearing related holds.
- Import and export records via EdConnect – ISIR records, Master Promissory Notes (MPN), Entrance/Exit Counseling, Pell disbursements, Loan disbursements, reconciliation reports via COD, and etc.
- Coordinates, completes, and maintains records to comply with the requirements of the U. S. Department of Education.
- Performs other job-related duties as assigned.
- Functional knowledge of federal financial aid delivery systems, program legislation, and needs analysis procedures; to include, but not limited to: electronic data exchange functions and related software applications.
- Ability to objectively evaluate each students’ eligibility for assistance.
- Ability to operate standard office equipment, including computers, associated software, and Banner.
- Functional knowledge of and the ability to apply appreciate counseling techniques.
- Ability to maintain confidentiality of information.
- Excellent interpersonal and communication skills, with competency in oral and written English.
- Ability to establish and maintain a harmonious and effective work relations with students, staff, faculty, and the general public.
MINIMUM QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Bachelor’s degree and two years of professional experience in financial aid processing, or an equivalent combination of relevant education and experience.
Experience with Direct Loans, Pell, reconciliation, award processing and Banner
Note: This position description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The university has the right to revise this position description at any time. This position description is not be construed as a contract for employment.
Equal Employment Opportunity:
The University does not discriminate on the basis of race, color, national and ethnic origin, sex, marital status, religion, or disability. Veteran status and people with disabilities are encouraged to apply.
Inquiries regarding provisions for persons with disabilities, equal employment opportunity and Title IX should be directed to the Office of Employee Relations and Equal Employment Opportunity at (202) 202-806-1280.